Home >> Retail Cleaners >> FAQ's

Spray Nine^® FAQ's

• Can I use this product to clean my air conditioner?
  Spray Nine^® can be used effectively on the exterior only. Do not apply Spray Nine ® on the coils and do not allow to dry on the surface. We do not recommend this product for areas that cannot be properly rinsed.
   
• Can I clean stains from my carpet with this product?
  Yes, Spray Nine^® is excellent at treating stains on carpet and clothing. However, be sure to spot test on an inconspicuous portion of the fabric to determine colorfastness and surface integrity before use.
  

For Carpets:

1. Immediately soak up as much liquid as possible and remove any solid soils.
2. Spray stains / soils with Spray Nine^®.
3. Tap with a soft bristled brush and blot with a clean cloth or towel. Do not scrub as this can harm the fibers and further embed the stain into the carpet.

For Clothing:

1. Spray stains / soils and tap with an old toothbrush.
2. Immediately put clothing into the washing machine.

• Does Spray Nine^® still kill HIV-1?
  Yes, the product still kills HIV-1, the virus associated with AIDS. We no longer include our "kills HIV-1" statement on retail packages; however, Spray Nine^® in those packages retains this benefit (with scientific documentation available to back the claim). We still carry the claim on labels for our industrial sizes.
   
• Can I use this product to kill germs on myself, pets, livestock or other animals?
  No, Spray Nine^® is not intended for personal or veterinary use. Contact with eyes and prolonged contact with skin should be avoided.
   
• Can I clean wood kitchen cabinets with this product?
  No, we do not recommend using the product on wood surfaces since many wood surfaces have been treated, and Spray Nine^® may remove the finish.

BBQ Grill Cleaner FAQ's

• Can I clean my BBQ's grate with this product?
  Yes. Prior to cleaning, remove the grate. Be sure to use a scrub brush to loosen any hardened food and grease deposits, and then follow label directions.
   
• Can I clean exterior parts of my grill such as painted surfaces with BBQ Grill Cleaner?
  Yes, but always spot test an inconspicuous portion of the surface by applying a small amount of product. Allow to air dry and observe the results. If you are satisfied, proceed with caution, following label directions. It is advisable to contact your grill’s manufacturer for information regarding the use of alkaline cleaners on grill surfaces.
   
• Can I dilute BBQ Grill Cleaner?
  Yes, but then it can only be used as a cleaner. BBQ Grill Cleaner no longer retains its full disinfecting capability when diluted and therefore cannot be used for disinfecting purposes.
   
• What should I do if I get product on the lava rocks?
  If there is only a small amount of product, open up your grill and let it burn off for about 10 minutes. If a large amount of BBQ Grill Cleaner was used, please replace your lava rocks.
   
• Should I leave the product on surfaces for longer than 45 seconds to kill more germs?
  No, that’s not necessary. BBQ Grill Cleaner has been approved by Health Canada to disinfect in only 45 seconds. In fact, we recommend you do not let this product dry on any surfaces.
   
• Can I clean my oven with this product?
  We do not recommend BBQ Grill Cleaner for the inside of your oven. However, you may use it to clean the exterior of your oven and stovetop. Please be sure to spot test and follow label directions.